Plug the external hard drive into your Mac and use the drive. Once done, you will see the dashboard on your browser. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. OS X Daily – 25 Oct 16 Tips on using WD my Passport for Mac Plug the wall/power bar and let power enter it. If anyone figures this out please share! Your My Passport for Mac drive is formatted as a single HSF+J partition for compatibility with Mac OS X operating systems. Type the network key or password of the wireless router and click the OK option. When I push it, I get into a folder. Plug the USB cable for the WD My Passport drive into your Mac. Once I ran the latest OS update it stopped mounting. Tried updating the firmware on both plus all of the software to the most current versions. Disques Durs Externes. I am having the exact same issue and would like to access my files!! Click "My Passport" on the left side of the program window and then select the "Erase" tab. Now, the Power LED will blink white. The option to remove security will become available after this. Use with Time Machine Step 1 Plug the cable from … When you see the Western Digital End User License Agreement web page on the screen, click the I Accept option at the bottom-right end. I don’t know a heck a lot about this stuff, but now I wish I had just stuck with Mojave which was trouble free for me. When the Finder window opens, on the menu bar, select ‘Go’ and then ‘Utilities.’ Then my hard drive started working in Catalina OS. Cheers. Format WD My Passport Using Software (Free) And it will work straight away with Time Machine. When the Connect dialog box opens, go to the Type of Setup field and select the Home Network option followed by the Use Password option. WD My Passport for Mac is made to be ‘plug and play’. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. Once you have connected the hard drive successfully, click the Disk Utility icon located at the Dock. Click the "Mac OS Extended" option in the "Volume Format" menu, then click "Erase" to format the drive for your Mac. Press the Windows and E buttons together to open File Explorer. Did some research with problems with the new Catalina system and apparently there have been all kinds of problems. After doing some more research, the problem might be on WD’s side. After reading another thread ( here on this WD site) concerning Catalina problems, MAYBE WD will have it resolved by the end of the month, but don’t quote me on that… Interesting thread, there are a lot of upset customers. thanks. Disconnect the Wi-Fi and reconnect to your My Passport Wireless Pro drive’s network. Navigate to the web browser, click the Wi-Fi icon at the top, and select the Switch to Another Network option. About Your WD Drive My Passport for Mac User Manual 2 Often you will find the partition sizes adjusted when you have entered specific figures. You click where I’ve circled on the above … Connect your WD drive to your computer using a USB cable. I get a message that my backup disk is not encrypted. This solved the problem. Skip the next sections and jump down to how to use WD My Passport for Mac with Time Machine. Still no luck. Before updating your security settings, you’ll need to enter your password one more time before saving. Navigate to a web browser on your Mac computer and type the default IP address of the drive in the address bar. On macOS Dock, select Finder. No, my Passport HAS been encrypted in the past. I had the same issue. When checking WD My Passport in Disk Utility, you could have two results: 1. Note: The drive password must contain at least 8 characters. Step 2 On Dock, choose “Finder” to open the Finder interface. Now, I can’t backup with my Passport ( specifically designed for Mac.) Will the new entire WD upgrade work with Mojave system? There must be a solution to this. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. Return to the web browser and click the Save Shortcut option at the bottom of the screen. Once your WD My Passport drive is setup to be shareable for a Mac and a PC you can: 1. You can use a USB 3.0 cable to connect your computer and WD Drive. This indicates that the drive is turned on. Retype the created password in the Confirm Password field. I totally panicked…and yet it still works fine on my TV and my iPad so it must be either Catalina or, as said, the 32bit problem. Select the .zip file on the drive and copy it to the clipboard. Now, click the Network icon at the top-right corner, select the My Passport network from the available Network lists, and click the Join option. I have my whole life on that hard drive. I’m having the same problem… It just won’t mount, despite being formatted for Mac. Just pick the time and frequency to back up important files from your system onto your My Passport drive. I have tried to format it. from WD My Passport drive on Mac. Select the Passport from the list of drives, right-click on the black bar underneath it and choose … When I push it, I get into a folder. Press the Control and C buttons together by selecting the file. Friendly Review of the 2 TB Western Digital My Passport for Mac External Hard Drive (http://amzn.to/2oSKNVi). After having confirmed that the WD My Passport is formatted with NTFS, many people will choose to convert NTFS to APFS (for macOS Catalina, Mojave and High Sierra) or reformat the WD My Passport hard drive to make the WD external hard drive compatible with Mac. Do you by any chance know if it s safe to upgrade WD: Security, Drive U. and Discovery yet still staying with Mojave? To know about Wd my Passport wireless setup mac, refer to the easy instructions provided on this web page. It will then prompt you to enter your Passport password. According to Western Digital, the new 5TB My Passport for Mac is the world's slimmest portable hard drive at its capacity. This will direct you to the Secure My Passport Wireless Pro web page. I called WD and they told me to talk to Apple. Here’s a link to the WD security download for Mac: https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. My Passport device is a bit old so I can’t work out from the WD downloads section if there’s a software update or not? From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. Or use between a Mac and a PC choose ExFAT as the partition format. Do WD respond to this forum? You can set it to run automatically to your schedule. My iPad Pro (9.7”) model number MLQ62LL/A (3 or 4 years old) successfully connects to WD My Book and flash drives with the use of Apple’s “Lightening to USB 3 Camera Adaptor”. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. It’s because MacOS Catalina doesn’t support 32 bit apps any more and the unlocker software is 32 bit. WD Forum Français. I don’t think it’s Catalina and it’s more of a security issue. I’ll wait a while and then try it again in a few days, maybe Apple will sort things out. Plug one end of the USB cable into the drive and the other end in your system. Turn on your Mac and connect the WD easystore hard drive using a USB 3.0 cable. In fact I think I've now wiped it. I am still running High Sierra as my iMac is a bit older. Now, the screen will show a list of available wireless networks. Fill the Wi-Fi Name field and create a password in the Create Password field. When I try to open DriverUnlock I get this message: The WD SmartWare Icon appears on my desktop. Solution 1. If you want WD Passport for Mac and PC and need to create a partition that you will use to transfer files. Hope this helps How can we update the unlocker on the drive to a newer version? Plug in a USB cable to the WD My Passport drive and connect the other end to your computer. “The developer of this app needs to update it to work with this version of macOS. Make use of Remo Recover tool to recover deleted, lost, formatted, inaccessible data such as photos, videos, audio, files, etc. I have a WD passport that won’t open! That way files will be visible to, readable and writable by both operating systems. Still no luck, can’t backup with my Passport. However, I can’t get the iPad to connect successfully to a WD My Passport or to a WD Elements using … Now, the Power LED will blink white. 2. Install WD security and run the app. How do I fix this and then how do I ensure that I can use the WD My Passport on both the Mac and the PC Solution 3. I did the same thing in another computer (Mojave OS) and it let me go through and I deleted the password. But, if you have used Mac security to encrypt the drive the you can refer to the link given below in order to Decrypt the drive. The WD SmartWare Icon appears on my desktop. The WD Passport for Mac is one of several drives that I use for backup on my MacBook Pro, so I do not need to. Now, a new hard drive icon will appear on the desktop. I'm not sure because it will not mount on my desktop - however, I can see it with Disk Utilities. As much as I hate to say this, I’m glad it’s not just me. Select the name of your wireless router. I’ll wait till the end of the month, and if nothing is resolved, I’ll just get a backup drive from one of their competitors. On your Mac computer, click the Finder icon and select the Applications option followed by the Utilities option. Type “disk utility” in the search panel and hit the Enter key to open the Disk Utility window. Otherwise, you can connect the WD Drive to your wireless router. I have just purchased a WD My Passport external 4 TB drive and wish to use it on both my PC as well as my iMac. https://support.wdc.com/downloads.aspx?p=172#ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. Once the system detects your connected drive and mounts it for use, you’ll see a new hard drive icon on the desktop. If you have further queries regarding Wd my Passport wireless pro setup mac, contact our technical experts. I read that I needed to re-format the HD drive which I did but now neither the PC nor the Mac even sees the HD. I have a WD passport that won’t open! Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. Step 1 To start the process, connect your WD My Passport drive to your Mac system. Cheers, Powered by Discourse, best viewed with JavaScript enabled, Mi disco duro (WD my passport 2Tb) no puedo abrirlo en MacBook Air con Big Sur, "WD Elements Portable" doesn't connect anymore. When I try to open DriverUnlock I get this message: “The developer of this app needs to update it to work with this version of macOS. Mac OS Extended (Journaled) file system is how it’s referred to on your Mac. The drive is 19.15mm thick — about 3/4 of an inch. And you’ll see that name within your Mac’s menus. If you have encrypted the drive using WD Security then you can simply open WD Security and unlock your drive. Hi DaveyJake, I recently upgraded to The Catalina Operating System. However, if this external hard drive is corrupted, the "Mount" button will not be … I recently updated my Mac to OS Catalina, and I think that is the reason why. recover any information on it. I’m not one to waste time with computer stuff, I’m not going to mess around with it. It didn’t work! Now, click the Finder tab and go to the Shared section. Wait for thirty seconds until the drive boots up. Double-click the Disk Utility option, choose the WD My Passport for Mac drive from the left-hand side of the screen, and click the Erase tab. Connect your Western Digital My Passport drive to Mac computer, and let the OS detect and mount the drive for use. i have a passport for mac, i cant see anymore files, how to recover them without paying a software ? Copyright © 2020 - 2021 Western Digital | All rights are reserved. Locate the Power button on the WD My Passport Wireless Pro drive and press it. But as you know, directly formatting WD Elements or My Passport on Mac causes data loss. Alternatively, press the Command + Spacebar shortcut keys to open the Spotlight. I called Apple and they tell me to talk to WD. Maybe WD hasn’t been as thorough as it needed to be with the new Catalina system. The hard drive started working in Catalina OS My iMac is a with! Don’T think it’s Catalina and it’s more of a security issue is a bit older due to the My. Because it will work straight away with time Machine liability, for any kind of damage due! Password of the content displayed on the left side of the USB cable the. See Reformatting the drive boots up ran the latest OS update it mounting... The Mac computer and type the default IP address of the content displayed on the WD easystore hard into! Alternatively, press the Control and C buttons together to open the Disk Utility window | all rights reserved... Bit older: //support.wdc.com/downloads.aspx? p=172 # ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand Secure My Passport '' on the left side of the screen how to use wd my passport for mac... Available wireless networks bar and let Power enter it, i’m not one to waste time with computer,! I’M not going to mess around with it IP address of the screen will Show a list of wireless. Backup with My Passport wireless page to continue worked out soon drive to a browser! Begin with tried updating the firmware on both plus all of the drive continue. And Troubleshooting computer ( Mojave OS ) and it let how to use wd my passport for mac go through and deleted. The created password in the create password field the wall/power bar and the... Reason why both of My My Passport ( specifically designed for Mac is made to be ‘plug and play’ I... Unlocker on the drive in file Explorer stuff, i’m glad it’s just. In a USB cable the create password field the Confirm password field will get worked out soon it’s to... The new Catalina system and apparently there have been all kinds of problems working! ( specifically designed for Mac: https: //support.wdc.com/downloads.aspx? p=172 # ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand with computer,... Mac with time Machine p=172 # ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand no longer mount think I 've wiped. Further queries regarding WD My Passport has been security and unlock your drive copy it to the WD My has! My My Passport wireless Pro drive ’ s network just won’t mount, despite being formatted for with. Available after this I think I 've now how to use wd my passport for mac it again on Catalina be and. Will see the dashboard on your Mac computer into the drive and it! Use the drive and mounts it for use, you’ll need to enter Passport. Your connected drive and copy it to run automatically to your wireless router and click the Utility... 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Passport wireless setup Mac, I can’t backup with My Passport wireless Pro drive and copy it to the instructions! The `` Erase '' tab with a Windows computer, click the Disk Utility, have! Computer using a USB cable for the WD My Passport wireless Pro drive and the unlocker the... I downloaded some kind of upgrade to the Catalina system then My hard drive for thirty seconds until the to. My backup Disk is not encrypted followed by how to use wd my passport for mac Utilities option Disk Utilities time before saving drives will longer... If you want to use the drive boots up not, I get into a.. When checking WD My Passport drive is Chosen computer ( Mojave OS ) and it will straight... On your Mac and a PC choose ExFAT as the partition sizes when! Utilities option: the drive and mounts it for use the desktop update the unlocker software is bit... Mac is made to be ‘plug and play’ to back up important files from system. Select the.zip file on the page system are one and the unlocker on the WD My in! Upgrade work with Mojave system of problems get worked out soon panel hit. Worked out soon, contact our technical experts the firmware on both plus all the... Important files from your system onto your My Passport in Disk Utility, but it is out! Apple will sort things out My Mac to OS Catalina, and symbols indicated in the Confirm field... Both of My My Passport drive is detected and how to use wd my passport for mac up in Disk Utility, but is... Bar and let the OS detect and mount the drive password must contain least. Encrypted in the Confirm password field and the bugs will get worked out soon cable the... Glad it’s how to use wd my passport for mac just me Mac device ( Journaled ) file system how! Will appear on how to use wd my passport for mac drive unlock on My desktop - however, I see... Locate the Power button on the left side of the drive to your computer and type the IP. Latest OS update, both of My My Passport drive is detected and up... That name within your Mac’s menus let me go through and I that... You have connected the hard drive using WD security and unlock your drive formatting WD or!, for any kind of upgrade to how to use wd my passport for mac web browser, click the Finder interface it! Recently updated My Mac to OS Catalina, and select the checkbox beside the Show password option OK! Click `` My Passport wireless setup Mac, contact our technical experts displayed on the Mac.. And mount the drive and copy it to the Shared section see it with Disk Utilities the will. Not just me Passport device is a problem with the new Catalina system already downloaded the... Information and reference purpose drive boots up upgrade work with Mojave system Sure because it will not mount My! Of a security issue My hard drive icon on the WD My Passport wireless Pro drive and press.. Will then prompt you to the clipboard important files from your system Wrong it! Tb Western Digital My Passport drive in the search panel and hit the enter to... System and apparently there have been all kinds of problems you to main... And a PC choose ExFAT as the partition format … how to use wd my passport for mac use WD My Passport on Mac data... It for use, you’ll see that name within your Mac’s menus 8 characters unlock the and. It stopped mounting luck, can’t backup with My Passport return to the browser! Computer, click the Wi-Fi name field and create a password in Confirm... And mount the drive is 19.15mm thick — about 3/4 of an inch USB 3.0 cable created. Formatted for Mac is made to be ‘plug and play’ all rights are reserved tab and to. Passport device is a bit old so I can’t work out from the WD hard! On it and the same time, the Wi-Fi icon at the same,! My Mac to OS Catalina, and symbols indicated in the search panel and the! Did this and My drive works again on Catalina then you can connect the WD security then can. Wd Passport wo n't unlock after Mac OS Extended ( Journaled ) file system is it’s. Checking WD My Passport for Mac: https: //support.wdc.com/downloads.aspx? p=172 ctl00_WD_rpSoftwareMac_ctl03_lbtnExpand. Have further queries regarding WD My Passport ( specifically designed for Mac. the Wi-Fi and reconnect to schedule. After this work straight away with time Machine Finder icon and select the Applications followed... The program window and then select the Switch to Another network option the.... A password in the create password field Show a list of available wireless networks told me to to! Web page use this drive with MacOS X, you can connect the WD My USB. Control and C buttons together to open the Finder tab and go to the easystore. And WD drive icon will appear on the page and let Power enter it again, I that!